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Contact Us

In Case of Emergency

If you are an American citizen with an afterhours emergency, please call (514) 981-5059 for assistance.


All visitors, with or without an appointment, must present themselves at 1155 St. Alexandre Street (just north of René-Lévesque Boulevard) and identify themselves to a security guard. From there, they will be directed to the appropriate office.

Mailing Addresses

Mailing Address (within Canada)
U.S. Consulate General
315 Place d'Youville, Suite 500
Montreal, Québec
H2Y 0A4

Mailing Address (from United States)
P.O. Box 847
Champlain, NY
NOTE: Domestic U.S. postage rates apply. Please note that this address does not accept UPS or courier deliveries.

If you are sending the Consulate mail, for quicker service please mark the envelope to the attention of the appropriate department, such as the Office of Consular Affairs or Public Affairs.


Phone (General): 514-398-9695
Phone (Emergency): 514-981-5059


514-398-9748 - American Citizen Services only (faxes for visa services will not be received)

E-mail Addresses

American Citizen Services, including passports, reports of births and general information:

Question regarding non-immigrant visa applications:

Questions related to immigrant/diversity/fiancé visa applications must be sent through our Public Inquiry Form available on the U.S. Embassy in Canada website.

The Visa Unit is not able to accept communication by facsimile machine or telephone, but we will review and reply to online inquiries in the order they are received.

If you are a member of the media or have a question related to cultural or public affairs: